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Key to Resolve Conflicts: Don’t ‘Pick a Side and Defend,’ These Experts Say

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Relationships—whether personal or professional—take work. When there’s conflict, changing your mindset and understanding the other person’s perspective can go a long way toward resolving differences. In their new book, Both/And Thinking: Embracing Creative Tensions to Solve Your Toughest Problems (Harvard Business Review Press), paradox experts Wendy Smith and Marianne […]

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