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Microsoft’s Satya Nadella on Flexible Work, the Metaverse, and the Power of Empathy

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For episode 1 of the HBR video series “The New World of Work”, editor in chief Adi Ignatius sits down with Microsoft’s CEO Satya Nadella to share views on flexible work. They also discussed the rapidly evolving trends in how we collaborate, especially in a hybrid world. Nadella suggests that technology can… […]

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NOTES: Microsoft’s Satya Nadella on Flexible Work, the Metaverse, and the Power of Empathy

Will our future workplaces in fact start to look like the “metaverse” fantasies of science fiction?

We are coming out of this pandemic or living through this pandemic in its various stages. I think there’s real structural change that we are seeing because of what I would describe as two megatrends. One is the trend around hybrid work, which is a result of the changed expectations of everyone around the flexibility that they want to exercise in when, where, and how they work.

And then the second mega trend is what Ryan Roslansky, who is the CEO of LinkedIn, termed, which I like, which is the great reshuffle. Not only are people talking about when, where, and how they work, but also why they work. They really want to recontract, in some sense, the real meaning of work and sort of asking themselves the question of which company do they want to work for and what job function or profession they want to pursue.

So these two, hybrid work and the great reshuffle, are the two major trends that are fundamentally structurally changing I think everything we do.

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