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Consult Gens Y And Z To Forge Post-Pandemic Workplaces

2 Mins read

Consult Gens Y and Z/Deloitte’s 2020 Global Millennial Survey reveals top concerns for younger workers.

Following the pandemic, organisational leaders need to carefully seek and consider Gen Y and Gen Z viewpoints in the workplace. This is one of the conclusions from Deloitte’s report on its 2020 Global Millennial Survey.

The report is based on the views of more than 27,000 survey respondents. It also concluded that, “the viewpoints of Millennials and Gen Zs will be critical” when creating new, and hopefully improved workplace structures whenever the pandemic recedes.

Survey report recommendation for leaders

  • Promote dialogue with Gen Y and Gen Z employees. Listen to their concerns, and strive to understand why certain issues really matter to them.
  • Ask for input on how they can make the workplace more accommodating and flexible.
  • Help employees prepare for the future by providing training and tools. Especially the ones that will enable them to succeed and realise both their personal and professional ambitions.

Recognising the three-fold benefit to employees, businesses, and society

Deloitte said that leaders should recognise the three-fold benefit to employees, businesses, and society at large, when “purpose-led actions” are taken. These includes:

  • Showing a commitment to making the world a better place for everyone.
  • Demonstrating a purpose beyond profit. One that is focused on the needed shift from shareholder capitalism to a broader stakeholder capitalism.
  • Addressing climate change and implementing environmental sustainability programmes.
  • Providing more opportunities for employees to be engaged in their communities.
  • Ensuring diversity and inclusion across the business. Promoting compensation structures that reduce income inequality and create a fair distribution of wealth.
  • Making employee mental health a priority for employers, if it’s not already. All employers should research and understand the root causes of mental health challenges amongst workers in general, and their own people in particular. Thereafter, create or update programmes based on their findings.

Recommended: Sarah Boris on Why We All Need To Take Steps Back From Work or Work-Family Balance Was Tough. Then The Pandemic Hit.

A shifting result across generations

Deloitte’s annual Global Millennial Survey has been running for nine years. Fieldwork for this year’s survey started in November. It was followed by a smaller-scale pulse survey in a reduced number of 13 countries.

The pulse survey found that only a third of Millennials and 38% of Gen Zs said their employment or income status had been unaffected by the coronavirus. There was an eight-point fall in anxiety levels for both groups compared with the main survey. The main survey had indicated that around half (48%) of Gen Z and 44% of Millennials were stressed all or most of the time.

Reasons for the shift in survey results


  • Delayed training courses.
  • More difficult to connect with new team.
  • Days were longer when working at home.
  • Worrying about at risk loved ones.
  • Deeper thoughts and consideration on if it is necessary to go to the shops or safe to go out somewhere.
  • Need to constantly measure risks of everyday activities, especially those done before without a second thought.

Stress relievers

  • Decreased stress levels because of cut in commuting.
  • Conscious effort to improve work/life balance.
  • More opportunity to spend time with family.

The above stresses the need to consult Gens Y and Z in order to forge a workable post-pandemic workplace.

Myfwl/Work Life Feed re-adapted the write up for short minutes readers. Click here to view the full original write up by Oliver Rowe at fm-magazine.


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